Questions and Answers Visa Vietnam

What is a Arrival Vietnam Visa? Can I get the Arrival Vietnam Visa when I arrived in Vietnam? How do I get my Arrival Vietnam Visa and is it safe? Is the Arrival Vietnam Visa available for everyone? Is it true that you have to wait for a Arrival Vietnam Visa for long? Is it true that the switch for the Arrival Vietnam Visa is closed on public holidays? Why is Arrival Vietnam Visa so much cheaper than a Visa from the Vietnamese Embassy? All questions and answers for Arrival Vietnam Visa you can find here. Should the answer to your question not be available, you can ask your question to us and we will answer to you as soon as possible or you can use our search function on the right side.

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Visa upon Arrival
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Online-Tourist-Visa
1.  What distinguishes a Visa to Vietnam upon Arrival from a Visa by the Vietnamese Embassy?
Question:

We would like to apply for a Visa to Vietnam upon Arrival but we have not quite understood the difference to Vietnam Visa from the Vietnamese missions abroad. What are these differences and what restrictions exist for a Visa Vietnam Upon Arrival?

Answer:

There are no differences between the issued Vietnam Visa upon Arrival and the Vietnam Visa issued by Vietnamese embassies. Both are perfectly valid Visas which also looks the same. The difference is only the stamp of the issuing place on the Visa. The issuing place is thus one of the differences between the two Visas.
These places could be for example, Berlin, Paris or Washington if a Visa at Vietnamese embassies was applied and issued. If it is a Visa upon Arrival the issuing places would either be Hanoi, Ho Chi Minh City, Nha Trang or Da Nang.
Other differences consist in applying the two Visas. The Visa of the embassies must be applied in writing to the embassies. Here the application together with passport and Visa fee as well passport photo must be personally delivered or sent by post to the embassies. The processing will take about 6 working days and then the passport with Visa can be picked up at embassies or will be delivered by post. At applying for a Visa upon arrival this process is done completely online. It needs to fill the passport data of applicant into the online application only. The passport will not leave your hand even for a single minute. The processing time for an Visa upon Arrival application takes up to 3 working days maximum from sending online application form pending receipt of Visa Approval.
The last difference is the higher fees which are charged by the embassies for the Visa application at the Vietnamese Immigration Department as well for issuing the Visas.

2.  What is a Visa to Vietnam upon Arrival?
Question:

A Visa upon Arrival is in general issued at entering a country. How it can be that ITI-HOLIDAY can issue a Visa upon Arrival for Vietnam prior to commencement of the journey? What is at a Visa upon Arrival for Vietnam differently than at other countries?

Answer:

In general we distinguish worldwide between two issuing opportunities for a Visa.
These are as first the Visa upon Arrival which will be issued on application directly at the border crossings by the respective immigration authorities. This is especially the case in countries which does not have a worldwide network of missions abroad such as Laos or Cambodia.
Secondly there are countries where the Visa must be requested in advance to the immigration authorities at the respective embassies. For these states it is in any case impossible to get a Visa upon Arrival at entry into the country. This concerns countries such as the USA or the states of the European Union (Schengen Visa) as well Vietnam.
The respective embassies are here only the Visa issuing authorities. The decision to obtain a Visa for a country as well permit of entry will be made at the immigration authorities at the Ministries of Interior in the respective countries.
So for Vietnam the approval of entry by the Immigration Department is required in each case and in advance of a journey. These can be requested by a Visa application form through the Vietnamese missions abroad. The Visa will be issued immediately by the Vietnamese missions abroad once the approval from the Immigration Department is confirmed.
The permission from the Immigration Department in Vietnam for entry permit can be also requested through an authorized tour operator and agent. This is probably a unique special arrangement in the world. Since these tour operators and agents are not Vietnamese authorities they are not allowed to issue a Vietnam Visa. In this case only the confirmation of approval for entry from the Vietnamese Immigration Department is obtained. The real Visa will be issued directly by the Vietnamese Immigration Authorities on arrival at the international airports in Vietnam. In the conventional sense it is no Visa on Arrival.
ITI-HOLIDAY does not issue Visas upon Arrival but rather procured the necessary permits at the Immigration Department of the Vietnamese Ministry of Interior only.

3.  Can I apply for the Visa Vietnam upon Arrival straight at my entry into Vietnam?
Question:

Can I apply for a Vietnam Visa upon Arrival directly at my entry into the country? What do I need in order to get this Visa and how is the procedure for issuing a Visa upon entry after my arrival in Vietnam?

Answer:

The Visa upon Arrival for Vietnam can be not applied on arrival in Vietnam. Here the issuing of Visas carried out only. The permission for entry from the Vietnamese Immigration Department must have been applied for and needs to be available in advance and in each case. The airlines will reject any transport if this is not the case and it is eventually necessary to cancel the plane ticket at the day of departure. The Visa upon Arrival will be issued by the authorities in Vietnam if an entry permit from the Vietnamese immigration authority is present. In addition beside the entry permit this requires also the appropriate fees as well a passport photo and an application for entry and exit.

4.  How safe is the entry into Vietnam with the Visa upon Arrival from ITI-HOLIDAY?
Question:

Both the Vietnamese embassies and consulates as well as for example also the German Ministry of Foreign Affairs assert that a Visa Approval for a Visa upon Arrival isn't a official possibility for entry into Vietnam. This would be possible only for persons who urgently need a Visa and those in their country of residence are no embassies or consulates of the Vietnamese Ministry of Foreign Affairs located. Furthermore the staff of Vietnamese missions abroad claiming that it is even in the case of availability an Approval for a Visa upon Arrival can be happen that entry into Vietnam will be rejected and it needs to flight back. How safe is it then to get with an available Approval also the Visa upon Arrival issued by the Vietnamese Immigration Department for entry into Vietnam?

Answer:

The entry into Vietnam with a issued Approval of the Vietnamese Immigration Authorities for a Visa upon Arrival is 100% safe unless that the details in the application for Approval are done incorrectly.
First would be to say that the Ministries of Interior received the information regarding the entry into Vietnam from the missions abroad of the Vietnamese Foreign Ministry. Therefore these information’s are similar but it is not the Vietnamese Ministry of Foreign Affairs instead it is the Vietnamese Ministry of Interior which is responsible for the confirmation or denial of entry permits.
Since the Vietnamese missions abroad (embassies and consulates) also needs to apply the entry permit at the Vietnamese Ministry of Interior (Immigration Department) before a Vietnam Visa can be issued is the statement that the permits for a Visa upon Arrival by the Vietnamese immigration authorities can lead to problems at entry rather baseless. If that were so this would concern also the Visas of one of the Vietnamese Missions Abroad.
In the event that these kinds of entry in Vietnam, only would reserved to persons who urgently need a visa and can apply for a visa at any of the Vietnamese embassies, would the Vietnamese immigration authority most certainly no visa permits for citizens from countries that issue with Vietnamese embassies and consulates or visa approvals, 9 months prior to departure. Yet this is exactly what is practiced by the Vietnamese Immigration Department.
Visa permits are issued up to 9 months in advance and mainly for travelers from countries where Vietnamese Missions Abroad are located. Among the travelers and customers who apply for a Visa permit of the Vietnamese Immigration Department at ITI-HOLIDAY belong individuals, business travelers, travel agents, and employees of institutions such as the Maltese Cross, airlines and of the German Foreign Ministry. Quite certainly they would not apply for a Visa permit if it were not a official way for travel to Vietnam or if it is not saved.
Incidentally at the Vietnamese Embassy in Washington DC, explicitly states that the entry with a Visa permit or the discounted issuing Visas with a Visa Approval Number is possible. It is beyond our knowledge for what reason other Vietnamese Embassies this denying and we wouldn't speculate about sales strategies.

5.  Is a Vietnam Visa on Arrival for everyone available?
Question:

Our friends are a citizen of an Islamic country and would like to travel with us to Vietnam and spend their holiday there. Can they also apply for and get a Visa permit for Visa upon Arrival? 

Answer:

Basically any person can apply for and obtain a Vietnam Visa upon Arrival who wishes to travel to Vietnam, has business dealings or wants to visit friends and family in Vietnam as well who wants to study or to work in Vietnam.
However insist in part mainly to citizens of African and Muslim states more difficult entry requirements and higher fees for both the Visa upon Arrival as well as for a Visa of one of the Vietnamese Missions Abroad are levied. Likewise the processing time for applications from nationals of these countries is longer and specific documents are required. Here each case in detail must be examined and the simplified application for the Visa by using an online application is not possible.
The Vietnamese Immigration Department as part of the Vietnamese Ministry of Interior does decide in any case about who is entitled to travel in Vietnam or not and who gets a Visa or not.

6.  How long is the waiting time for a Vietnam Visa upon Arrival?
Question:

I've heard that one must wait for the Vietnam Visa upon Arrival at the airports in Vietnam up to 2 hours. How long takes the processing and issuing of a Visa upon Arrival in Vietnam as well how long takes the processing and issuing of a Visa permit indeed? 

Answer:

The processing and issuing of a permit for a Visa upon Arrival by the Vietnamese Immigration Authorities is depending on the application settings of the traveler. It needs from within 2 hours up to a maximum of 3 working days (excluding weekends and holidays).
The issuing time of the Visa upon Arrival at one of the international airports in Vietnam can very temporally vary. Usually it does not need longer than 20 to 30 minutes but there may be a delay and in the worst case it may needs to wait up to 2 hours for the Visa upon Arrival. The reason for this is not the way which people of the Vietnamese Immigration Authorities are doing their work but rather these are to traveler mistakes belong. Mention may the following faults:
    the disclosures at the passport and the Visa permit does not match due to lack of care
    names at the Visa permit are differently from the international notation in the passport
    passports doesn't have the required minimum validity
    passport photos were forgotten and must be made on arrival
    fees are not paid in USD and needs to convert from other currencies into U.S. dollars
   applications for entry and exit are incompletely or incorrectly supplemented
These are just some examples of why the issuing of Visas may take longer than necessary. It does not matter if ones caused the fault itself or whether this relates by 10 people before in the queue which want to issue their Visas. Therefore one should careful supplement the application for the Visa upon Arrival permit and observes the corresponding notes.

7.  At what times the issuing offices for the Visa upon Arrival at the airports in Vietnam are opened?
Question:

We have applied for a Vietnam Visa upon Arrival but we will arrive on a public holiday in Ho Chi Minh City. Now we have heard that the issuing offices for the Vietnam Visa upon Arrival in Vietnam are closed on public holidays. Is this correct and what can we do? 

Answer:

This is just simply wrong. It would have not made much sense and would be irresponsible if the Vietnamese Immigration Department as first issued a Visa permit for this public holiday and then you cannot enter into Vietnam because the Visa issuing offices at the airports are closed.
The Visa issuing offices of the Vietnamese Immigration Authorities at all international airports in Vietnam are regardless of whether weekend or holiday manned every day and around the clock. Open is whenever international flights arrive so even late at night or early in the morning.
Also the application processing for a Visa upon Arrival permit is possible all year round and 24 hours a day. However the cost decidedly higher for Visa Approvals which must be processed on weekends as well at night or on public holidays. Of this higher cost on weekends as well at night or on public holidays is affected only to the Visa application editing and Visa permit issuing. Not affected it is however to the issued of Visas at the airports.

8.  Why is a Vietnam Visa upon Arrival so reasonably priced?
Question:

The costs of a Visa upon Arrival (30 days and single entry) are about 41 EUR. 8 EUR for Visa permit and 45 USD for the Visa fee at the airport in Vietnam. The Vietnamese Embassy in Berlin demands 75 EUR for the same Visa. Where did these different charges have their cause?

Answer:

The differences in fees have some various causes which add up to this fee difference at the end. If the Vietnamese Embassy only issues a Visa (e.g. 30 days and single entry) a fee of 45 EUR will be charged The Vietnamese Immigration Department charged 45 USD which equivalent to about 31 EUR for the issue of the same Visa on arrival. This difference probably originates due to the higher personnel costs in Germany because every Vietnamese embassy is levy other fees. Indeed the cost for this Visa for example at the Vietnamese Embassy in Cambodia favorable and at the Vietnamese Embassy in the U.S. higher.
However before a Vietnam Visa can be issued an entry permit at the Vietnamese Immigration Department needs to be applied. For this application the Vietnamese embassy in Berlin is collecting 30 EUR and ITI-HOLIDAY only 8 EUR for the Visa upon Arrival permission. Again there are between the Vietnamese Embassy in Berlin and other Vietnamese embassies worldwide huge differences in fees. If ITI-HOLIDAY applied for a Visa permit (approval number) to issue the Visa at a Vietnamese embassy and not for Visa upon Arrival we collect 15 EUR and this is 15 EUR less than the Vietnamese Embassy in Berlin is collected. However the cost of 45 EUR for the issuing of Visa at the Vietnamese Embassy in Berlin remains unchanged.

9.  At which border crossings to Vietnam is it possible to get a Visa upon Arrival?
Question:

We have booked a flight from Siem Reap in Cambodia to Danang in Vietnam and would like to apply for a Vietnam Visa upon Arrival. Obtained this also at the airport in Danang?

Answer:

A Visa upon Arrival will be depending on a valid Visa Approval issued at all the international airports in Vietnam where international flights arrive. So these are the international airports in Hanoi, Ho Chi Minh City, Nha Trang and Danang.
Also at the border crossings on land between Cambodia and Vietnam as well as between Laos and Vietnam a Visa upon Arrival can be issued. In this case it is imperative to have obtained the original Visa Approval by the Vietnamese Immigration Department. Personal printouts of a Visa Approval from an e-mail will not be accepted at these border crossings. Therefore this possibility of entry is only suitable for re-entry travellers who have previously resided already in Vietnam and had the opportunity to obtain an original Visa Approval there. For travellers who for the first time travelling to Vietnam at border crossings on land the application for an Approval Number is recommended. With this number a Visa on the Vietnamese embassies will be issued more favourable.

10.  How the approval letter for a Vietnam Visa upon arrival will be sent?
Question:

We have applied for Approval Letter from the Vietnamese Immigration Department at ITI-HOLIDAY a week ago and do not have received it yet. We have not received an E-Mail and also no letter by post mail. Is it possible that the Approval Letter has been lost at mail delivery?

Answer:

The Visa Approvals are always sent via E-Mail. Sending by post is carried out in any case to avoid losses and to guarantee the delivery times.
So may the E-Mail included the Visa Approval has landed at spam mailbox if the Visa Approval not received by the due date. Our email system is configured so that it shows us when E-Mails could not be delivered. We will call to you in these cases for clarification.

11.  Do I need to leave Vietnam at the same airport where I enter the country with a Visa upon Arrival?
Question:

We would like to apply for a Vietnam Visa upon Arrival. However we fly from Germany to Hanoi and back we fly from Ho Chi Minh City. Do we have to leave the country at the airport in Hanoi on which we arrive?

Answer:

The departure at the airport of arrival is possible but not absolutely necessary. It is possible to leave the country with a Visa upon Arrival as well as with a Visa from the embassies at every international airport in Vietnam. Departing on land or by water way is with a Vietnam Visa upon Arrival, also practicable at any time.

12.  How is the reentry into Vietnam with a Visa upon Arrival for multiple entries runs?
Question:

We would fly to Hanoi with a Visa Approval for Vietnam Visa upon Arrival for multiple entries. After the staying in North Vietnam we want travel continue to Laos as well Cambodia and then back to Vietnam namely to Ho Chi Minh City. For that tour we would like to apply for a Visa upon Arrival. Do we need in this case a flight from Hanoi to Laos and from Cambodia to Ho Chi Minh City to arrive at international airports? Is it also possible to travel by bus on land way from Hue to Vientiane and from Phnom Penh to Ho Chi Minh City?

Answer: It is possible without any problems. Important is that the first entry into Vietnam will be at one of the international airports in Hanoi, Ho Chi Minh City, Nha Trang or Danang. Only at these airports a Vietnam Visa upon Arrival can be issued. You can leave as well reentry Vietnam by road on the land ways if the Visa is then once in your passport.
13.  Does airlines are obliged for transport if a Visa Approval Letter for Vietnam is exist?
Question:

We would like to apply for a Visa permit to get issued a Vietnam Visa upon Arrival. Now we have read that airlines can refuse carriage without a valid Visa for Vietnam. What warranty do we have that the airline let us board on the plane with an available approval for Vietnam Visa upon Arrival?

Answer:

The approval for Vietnam Visa upon Arrival is an official document by the Vietnamese Immigration Department of Vietnam's Ministry of Interior and replaced in this case the Visa. Thereof all of the worldwide airlines having regard. The airlines are thereby oblige for the carriage if the Visa Approval is correct and if the information match those of the data at passport. A rejection of the carriage by airlines occurs only when the information of Visa Approval and passport does not coincide. In this case it would be possible that the entry into Vietnam is denied and the airline would be responsible for the return transport since in this case the duty of care had been neglected.

14.  Which size is required or allowed for the photo at the Vietnam entry application?
Question:

On the application for entry and exit Visa a passport photo in the format 4 x 6 cm is required. Can I also take another format, for example a biometric passport photo with the format 3.5 x 4.5 cm?

Answer:

That you can. The biometric passport photos are of international standard and are therefore accepted as well as the required format 4 x 6 cm. Also other formats and even self-made passport photos are not rejected if the similarity between the photo of the applicant in the passport with the one on application for entry and exit Visa is clearly visible.

15.  What are Visa processing fees, service fees, acquisition fees and Visa stamp fees?
Question:

During the application for Vietnam Visa upon Arrival often recur different designations for fees such as processing fees or service fees as well procurement fees and Visa Stamp fees are stated. What are the differences or what for and to whom they are payable?

Answer:

There are two types of fees which are very often referred different.
Firstly these are the fees that are payable to ITI-HOLIDAY for our workload at execution of an order as to apply Visa Approvals (Approval Letters) for a Visas upon Arrival or an Approval Number for a Visa from the embassies. These fees always appear in EUR and are called processing fees or service fees as well procurement fees and also costs.
Secondly these are those fees which are payable to the Visa-issuing authority, ie either one of the Vietnamese Missions Abroad such as the Vietnamese Embassy in Berlin or the Vietnamese Immigration Authorities at the airports in Vietnam. These fees appear in EUR or USD depending on whether missions abroad in the European area or at the non European area as well the Vietnamese Immigration Authorities. The fees which are payable to the Vietnamese authorities are called Visa fees as well Visa stamp fees or Visa cost.

16.  In which currencies can I pay the Visa stamp fees at the airport in Vietnam?
Question:

I have from my last trip to Vietnam an even larger sum of the national currency Vietnamese Dong. Can I use this to pay the Visa stamp fees for my Visa upon Arrival?

Answer:

It is not possible to pay the Visa stamp fee for a Visa upon Arrival in Vietnam Dong.
Basically you can pay the fees to the Vietnamese Immigration Authorities for issuing visas in any freely convertible currency. The Vietnamese Dong is not among them and the export is prohibited. So you would get pressed to explain where from these Vietnamese Dongs originate if you have not entered the country and is possibly to get even punishable.
We recommend that to pay the at the airport payable Visa fees in each case in USD. Even if other currencies are accepted they must be converted into USD which would lead to delays at the issuing of Visas. A payment of fees by credit card is not yet possible.

17.  Does the Vietnam Visa on Arrival also be valid at entry from Cambodia?
Question:

We are planning traveling to Vietnam with a Approval for Visa upon Arrival after a stay in Cambodia. Is this possible?

Answer:

This is possible once the entry on one of the international airports in Vietnam occurs.
Basically you can enter into Vietnam with the Approval for Visa upon Arrival from anywhere in the world. Requirement is that the entry in Vietnam occurs at one of the international airports. There are of only a few exceptions such as for example that Chinese citizens cannot not enter with the Approval for the Visa upon Arrival into Vietnam with flights from a Chinese airport and direct forward to a Vietnamese airport. However with flights from Hong Kong or Macao this is also possible for Chinese citizens.
A Vietnam Visa needed to be previously in the passport or the original of the Approval for Visa on Arrival is required in all cases where the entry into Vietnam by land or by water ways occurs. In these cases the printing of a Visa Approval which was sent by E-Mail is not sufficient.

18.  Do I need a Vietnam Visa if I have a flight with stopover Ho Chi Minh City?
Question:

I have a flight from Frankfurt to Sydney with a longer stopover in Ho Chi Minh City. Do I need a Visa and can I get this upon Arrival?

Answer:

The Visa upon Arrival can be obtained in this case subject to the prior application has been made and approved. Whether a Visa is required at all or not depends on whether the transit area will be left or not.
No Visa is required if one only staying after landing in the transit area of the international airport and waits for a connecting flight.
A Visa is necessary if one want to use a longer stay to leave the transit area for visiting the city.

1.  What is an Reference Number or Approval Number and what do I need this for?
Question:

What is an Reference Number or Approval Number and what do I need this for?

Answer:

The Reference Number or Approval Number is the same and it is the number by which the Immigration Department of the Vietnamese Ministry of Interior confirmed that you allowed entering into Vietnam.
If one applied for to one of the Vietnamese Missions Abroad a Visa for Vietnam so this number will be requested by the Vietnamese embassy or consulate to the Immigration Department of the Vietnamese Interior Ministry and the fees for the issuing will be charged. Added to application fees are coming the costs of issuing of Visa. The fees for applying the Approval Number and issuing the Visa will not be separately listed.
One can request this Approval Number from the Immigration Department of the Vietnamese Interior Ministry however also apply via a service provider such as ITI-HOLIDAY. The costs are more favorable in this case as if this is caused by the Vietnamese Missions Abroad. The Vietnamese Missions Abroad charged in this case only the fees for issuing Visas as the Approval Number already is available.

2.  What advantages do I have if I apply for an Reference Approval Number through a service provider?
Question:

What advantages do I have if I apply for an Reference Approval Number for a Visa by ITI-HOLIDAY?

Answer:

The advantage is for example that one can get a 30 day Visa and single entry from the Vietnamese Embassy in Berlin 15 EUR cheaper as normal and the entry into Vietnam is possible at any border crossing. The entry into Vietnam does not have to occur via one of the international airports. The entry is also possible at border crossings on land or waterways.

1.  What is an Online Tourist Visa for Vietnam?
Question:

This is the first time that I hear about an Online Tourist Visa for Vietnam. What detailed is that?

Answer:

Basically this is similar to the Visa Approval for a Visa upon Arrival but without any additional cost.
Applied for the Online Tourist Visa will be via a booking at the Internet. The price includes all fees so that one do not need to take USD to Vietnam.
On booking will be also issued a Visa Approval same as the application procedures for Visas upon Arrival which must be presented for check-in at departure airport. Upon arrival at the international airports in Vietnam do the employees of ITI-HOLIDAY who already waiting here all other Visa formalities.

2.  What are the advantages of the Online Tourist Visa for Vietnam?
Question:

What are the advantages of the Online Tourist Visa for Vietnam?

Answer:

As first it is the application, which will be completely done online up to the fee payment. Passports as well as payments do not need to send by post. The submission and issuing is possible at short notice and therefore one will remain flexible. Waiting time is not to be expected with respect to the issuing of Visas upon arrival at the airport in Vietnam. Another advantage are the costs. Compared with the same Visa from the Vietnamese embassy in Berlin one can save at least EUR 15 per person and Visa.

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